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NSS guarantee you we provide the best server and the price than other same industries in Taiwan. We also wish you can enjoy the best service and price. After you paid for you payment from our website, and if you find other same industries has lower price (after tax) in the same products, also it can apply to NSS price guarantee policy then we will refund double of the price difference.

NSS Price Guarantee Policy Condition:

  • The same industries have to provide 365 days and 24 hours customer phone service.
  • The same industries have to show the price on the website. You have to provide the industries price is in the same date and same specification service with NSS.
  • The same industries have to register in Ministry of Economic Affair, R.O.C. Also, the industries have to establish over five years and has over 10 billion TWD of contributed capital, and they are an able to give the customer receipt.
  • The applicable for price guarantee products have: Domain registration, Web Hosting, VPS Sever, Cloud Server, Dedicated Server, Colocation, SSL Certificate, and Online Backup. (For Web Hosting has to using PLESK management system.
  • The other same industries have to provide refund for clients anytime when the client dissatisfied.
  • The guarantee policy does not apply to: when the other same industries using coupon discount, contest, lottery, or transfers obtained to turn the price lower than NSS.
  • NSS reserves the right to change or cancel the guarantee, and does not have to notify in advance. When published to ensure that changed website terms and conditions on the NSS website and it will take effect immediately.
  • When I found a lower price, how to apply the refund of price difference from NSS? In 24 hours after you complete the payment, you need to go to our online customer service (http://hb.nss.com.tw/) submit your application and provide the information below.
    We will reply your refund application in 72 hours.
    • 1.Your order ticket number.
    • 2.The lower price you found of the company and their website link:
    • 3.One copy of the screen shot that include the Date, web hosting model, and the price on the website from the other same industry.

We will refund double of the price difference in 48 hours to your credit card (or remittance to specify account). The refund will take 7 to 10 business days and it will show on your credit card payment details.

For example:
The client ordered NSS Linux Web Hosting Economy for NT$3,600, and in the same day found out “The other same industry that can apply for NSS Price Guarantee” they selling for NT3,400, then NSS refund double of the price difference which is price difference NT$200 * 2 = NT$400 to our client in 48 hours.

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